Privacy Policy

Last updated: March 4, 2026

1. Introduction

Welcome to Photocard by PublicPulse ("we", "us", or "our"). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.

2. Information We Collect

  • Account Information: When you sign in with Google, we receive your name, email address, and profile picture from your Google account.
  • Usage Data: We collect information about how you interact with the app, including pages visited, features used, and cards created.
  • Payment Data: If you purchase credits, payment is processed by third-party providers. We store transaction records but never your full payment credentials.
  • Uploaded Content: Images and media you upload for card generation are stored securely and used only for the purpose of creating your cards.

3. How We Use Your Information

  • To authenticate your identity and manage your account.
  • To provide, maintain, and improve our services.
  • To process transactions and send related notifications.
  • To communicate with you about updates, support, and promotional offers (you may opt out at any time).
  • To detect, prevent, and address technical or security issues.

4. Third-Party Services

We use the following third-party services that may process your data in accordance with their own privacy policies:

  • Google OAuth — for authentication.
  • Clerk — for user management and session handling.
  • Vercel — for hosting and analytics.
  • Cloudflare R2 — for secure media storage.
  • Meta Pixel — for marketing analytics (anonymized).

5. Cookies & Tracking

We use essential cookies for authentication and session management. Analytics cookies help us understand usage patterns. You can disable non-essential cookies in your browser settings, though this may affect some functionality.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure cloud storage, and access controls. However, no method of transmission over the internet is 100% secure.

8. Your Rights

  • Access and receive a copy of your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing activities.
  • Withdraw consent at any time where processing is based on consent.

9. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

PublicPulse
Email: support@publicpulse.com.bd